Control of Emotions

The concept of emotional intelligence is defined as the skill and ability to detect, and control personal emotions, other people or groups. It was Daniel Goleman who popularized the term with his book "Emotional Intelligence" which was published in 1995. In it, that emotional intelligence can be organized into five skills: knowing our emotions and feelings, manage, recognize, create the motivation for and manage relationships.

Goleman is an internationally renowned psychologist. Often teach different groups of professionals, executives and college students. While working as a science journalist investigated the brain and behavioral sciences and published several articles in the American newspaper The New York Times.

Emotional intelligence and emotional competence

Emotional Intelligence

It is a kind of intelligence that is related to the emotional aspect of life: ability to recognize and manage our own emotions and those of others, motivate ourselves, to control impulses and effectively manage relationships.

The elements that characterize emotional intelligence are:

Label their own feelings rather than those of others or situations which are: "I have a dream" instead of "what a bore!" "I have a headache" instead of "you're talking about very high! "Differentiate between feelings and pensamientosSon responsible for their feelings:" I'm jealous "instead of" do I get jealous "of his feelings are served as an aid to decision-making: how do I find if I do this? How do I find if I do? Feel energy, not anger. Use what others call "anger / angry" to feel more energetic and take action productivas.Muestran understanding for the feelings of others: they are empathetic, understanding, and accept the feelings of negative emotions otros.De take something positive wondering : what happens to me, What I can do to feel better? And the same with the demás.No advise, or criticize, or send, or make judgments, or control, nor labeled anyone: they think that these responsibilities are not nice and comportamientos.Evitan also avoid those people who belittle or do not respect your feelings: When possible, choose as partners and friends who are like them, ie they possess a high level of emotional intelligence.

Emotional competence

Emotional competence is a learned ability. It is based on emotional intelligence resulting from a successful performance at work.

Emotional intelligence, as mentioned above, has 5 dimensions. Emotional competence in turn, have 25 and are based on the dimensions of emotional intelligence as shown below (personal competence / social competence):

- Personal competence

1. Personal Awareness:

- Emotional Awareness: recognizing our emotions and their effects.

- Personal evaluation: Being aware of our limitations and strengths.

- Self-confidence: Meet our self-esteem and personal abilities.

2. Control your emotions:

- Personal Mastery: Controlling negative emotions and impulses

- Honesty: Honesty and fairness

- Awareness: Be responsible for our own performance

- Adaptability: Being flexible to changes.

- Innovation: To welcome new ideas and good information.

3. Motivation

- Want to achieve: Want to improve, move to a better place.

- Responsibilities: Go to the objectives of the group.

- Initiative: Having good opportunities available before they arise.

- Optimism: Be consistent with the proposed goals even if it costs.

- Social competence

1. Empathy

- Understanding others: Realize what others feel and hear their concerns

- Helping others: Sensing what others need and reinforce their skills

- Service: You anticipate what customers might need

- Political awareness: interpret the emotions that come in groups and promote relations

2. Social Skills

- Influence: Dan using tactics that are effective in persuading

- Communication: Listen attentively and sending convincing messages

- Conflict management: negotiate and resolve disagreements

- Leaders: Encouraging and guiding an individual or group

- Promoter of change: change starts or performs

- Build links: create nurturing relationships

- Collaboration and cooperation: Working with others and share objectives

- Skills Group: Create group synergy to achieve collective goals

Final Words

Therefore it is worth reading Daniel Goleman's book to enhance our emotional intelligence and self-help serve us.